How do I know if online counselling is right for me?

There is no right answer for this question, as everyone is different, however, you can explore the advantages of online therapy and who this is not suitable for on this website. Some people may find the convenience of online therapy is important, and feel that they are more comfortable discussing personal aspects of their life online, whilst others can feel that it is distant and miss the in-person interactions. It’s a personal preference, and you will be able to see how you feel about online psychology throughout your initial sessions. Please feel free to discuss this with me, as we might be able to adjust your set up, so you feel more comfortable.

What can I expect from my first session?

The first session will typically involve the psychologist asking you questions about what brings you to see them, your history, personal situation, and what your goals are. By the end of the session, the psychologist can share a treatment plan, and based on your goals, there may also be an action plan that is developed about changes that you would like to put in place initially.

It is important to remember that therapy is about working together, so please feel free to ask questions, and to be open and honest about what you are thinking and feeling. It is also important that you feel that you are able to go at your own pace, and take an active part in the process.

Why do you ask me questions about lifestyle factors, like my diet, exercise and family relationships?

All areas of our life impact our mental and physical health. Without exploring and addressing these aspects of your life and developing healthy habits, having good emotional health is nearly impossible. As such, the role of diet, exercise, sleep, daily routine, sunlight, community, and exposure to toxins within your environment, all have an impact on your emotional and mental health. Therefore, the focus can include lifestyle factors, as well as your thoughts and emotions, and working together we can find ways to make small and realistic changes in these areas to help you reach your goals.

How many sessions will I need and how often?

This can be a difficult question to answer, and it will depend on the reasons that you are coming to therapy. In addition, therapy can often also involve exploring the issues at hand, and can sometimes take some time. It is important to note that as part of the process, we will discuss a treatment plan, and we will work together to develop a guide of your ongoing therapy. Please remember that this is your health, and as such, it is important to be open about what you are feeling, to review what is helping, and to be open about your experience of therapy.

In addition, there can be times when you come to therapy for a block of time, and then you may choose to have a break to work on the strategies that have been discussed, with the option to come back in the future for ongoing assistance. I encourage you to be open about your feelings around the progress of therapy, and then we can work together to develop the best plan for you.

What is a clinical psychologist?

Clinical psychologists are experts in mental health, who have undertaken specialised training in the diagnosis and psychological treatment of mental, behavioural and emotional disorders. Clinical psychology uses a scientist-practitioner model which integrates theory and clinical practice to understand, prevent, and relieve psychological distress or dysfunction.

For more information about clinical psychology, please click here.

What’s the difference between a psychiatrist and a psychologist?

Psychiatrists are medical doctors who specialise in the diagnosing and treatment of mental health. As they are medical doctors, they are able to prescribe medications, alongside their expertise in complex and serious mental illness. As described above, psychologists are professionals trained in the science of how people think, feel, behave and learn.

What’s the difference between a counsellor and a psychologist?

The main difference is a question of training and regulation. A counsellor is not a registered trade in Australia, and therefore there is no governing body. A counsellor may have done a short course, or they may have studied more at length.

In Australia, psychology is a regulated profession, and therefore people who call themselves a psychologist must be registered with the Psychology Board of Australia. Registered clinical psychologists are required to have a minimum of six years of university training and supervised experience, as well as engage in ongoing education to keep their skills up to date. (N.B. you can check on the Australian Health Practitioner Regulation Agency website to see whether a person is registered as a psychologist via this link).

Can online psychology services be accessed with a medicare rebate?

Originally online psychology services could only be accessed under Medicare in Australia, if you lived in a rural or remote area, as defined by the Modified Monash Model areas 4-7. To find out more about this, please click here.

However, Medicare online psychology services were also made available to everyone following COVID, and this service continues to be offered.

Are the sessions confidential?

Sessions are confidential; however it is important to note that in certain circumstances, your treating psychologist is required to break confidentiality. This happens when it is required by law, there is risk of harm to you or others, or if files are subpoenaed. For more information on this, please see our privacy policy or discuss this with your psychologist.

What if I’m running late for an appointment?

Unfortunately, if you are running late, we are unable to extend appointment times. Therefore, your appointment time will be shortened, however we can try to cover as much as we can in the time that is remaining.

What are your opening hours?

Regular opening hours are Wednesday and Thursday. I have some morning, afternoon and early evening times to attempt to suit most people. If you have any questions or comments about the hours, feel free to contact me via email, and we can endeavour to find a time that suits you.

Do I need a referral to see you?

No, you do not need a referral to see me, however, if a medical or other allied health professional has recommended a psychological service, it would be useful to have some information about their treatment, and therefore referrals can be important. In addition, a referral will connect me to the other members of your health care team, and help with communication between professionals, to support a coordinated care approach.

You will need a referral if you want to claim Medicare items.